Admissions

We guide you every step of the way, providing one-on-one assistance whenever you need.

Jump to

Insurance coverage

Admission process

Commonly asked questions

Our insurance partners

Verify your insurance coverage

Provide your insurance details in our secure verification form and our team will be in contact shortly to discuss your coverage.

Have questions about how we work with your insurance?

Admission process

Our goal is to match you with the right care approach. During admission, we provide clarity on our facility’s guidelines, required documents, eligibility criteria, and other essential information.

STEP 1

Talk to us

We want to understand your unique circumstances. Our team is ready to listen to your story and help you begin recovery.

STEP 2

Proceed to pre-screening

We discuss your mental health and physical conditions to plan for your needs. We also cover the payment process via insurance or other methods.

STEP 3

Review your options

We provide treatment recommendations and guide you through choosing the best option for your recovery.

STEP 4

Schedule your treatment

Once you’ve chosen a treatment plan, we schedule your stay at our facility and help you prepare. We provide a packing list, travel schedule, and any additional assistance you may need.

STEP 5

Begin your recovery

On your first day in our facility, we guide you through medical screening and help you get settled in your living space.

Commonly asked questions

How do I start the admissions process at Refine Recovery?

At Refine Recovery, beginning your journey on the path to recovery is both a compassionate as well as straightforward process. Simply contact us through our website, or you may contact our team of dedicated professionals for further guidance as it pertains to the admissions process. Our caring treatment team members will guide you through each step, ensuring that you receive the support, guidance, and information that you may need in order to begin your treatment process.

What is the typical timeframe for admission once I contact your center?

At Refine Recovery we prioritize your need for prompt support. Typically, an admission can be arranged as soon as within 24 hours of your initial contact. This swift process will include insurance verification and / or financial screening, as well as a comprehensive pre admission assessment in order to custom tailor your treatment process and plan.

What airports are closest to your facility, and how do I get there?

Refine Recovery is conveniently located near both Los Angeles International Airport (LAX) and Hollywood Burbank Airport (BUR). We can assist you in arranging transportation from these airports to our treatment facility, ensuring both a smooth and stress free journey to begin the process of your recovery.

Can I stay in touch with family and loved ones while in treatment at Refine Recovery?

Maintaining connections with your loved ones is important for your overall recovery. We encourage communication with family members and healthy friends during your treatment. This process is facilitated through scheduled calls and visits, while at the same time respecting your treatment schedule and need for privacy.

How is my privacy and confidentiality maintained during treatment?

Your privacy and confidentiality are of paramount importance to us at Refine Recovery. We adhere to strict privacy laws and ethical standards, ensuring that all of your information and treatment details are kept both confidential as well as secure.

Begin your recovery journey

Take the first step towards lasting sobriety.